Felix Technology Inc. – Privacy Policy
Effective Date: 2026-06-12
Felix Technology Inc. (“Felix”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us by clients, suppliers, business partners, employees, applicants, contractors, and website visitors.
This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information in accordance with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Scope
This Privacy Policy applies to personal information collected through:
- Our website;
- Email and telephone communications;
- Contact forms and inquiries;
- Recruitment and employment application processes;
- Supplier, contractor, consultant, and partner interactions;
- Business development, procurement, project delivery, and support activities;
- Other communications and interactions with Felix Technology Inc.
2. Personal Information We Collect
Depending on your relationship with Felix, we may collect:
- Name;
- Company or organization name;
- Job title;
- Business address;
- Telephone number;
- Email address;
- Resume, qualifications, employment history, and recruitment information;
- Information contained within inquiries, communications, or requests;
- Contractual, procurement, and project-related contact information;
- Technical website usage information such as IP address, browser type, operating system, device information, and website interaction data.
We collect only the information reasonably necessary for legitimate business purposes.
3. How We Collect Information
Personal information may be collected when you:
- Submit a website inquiry;
- Contact us by email or telephone;
- Request information about our services;
- Participate in a proposal, procurement, or contracting process;
- Apply for employment opportunities;
- Engage with us as a client, supplier, consultant, subcontractor, or business partner;
- Visit our website.
Certain technical information may be collected automatically through cookies, analytics tools, and server logs.
4. Purposes for Collection and Use
Felix may collect and use personal information for purposes including:
- Responding to inquiries and requests;
- Communicating with clients, suppliers, partners, and applicants;
- Evaluating employment applications;
- Managing contractual and business relationships;
- Supporting procurement, logistics, project delivery, and service activities;
- Improving our website and operations;
- Maintaining business records;
- Protecting the security of our systems and operations;
- Meeting legal, regulatory, contractual, audit, and compliance requirements.
5. Consent
By providing personal information to Felix, you consent to its collection, use, and disclosure for the purposes identified in this Privacy Policy or otherwise communicated at the time of collection.
You may withdraw consent at any time, subject to legal, contractual, or operational limitations.
6. Disclosure of Information
Felix Technology Inc. does not sell personal information.
We may disclose personal information to:
- Employees and authorized representatives who require access for legitimate business purposes;
- Service providers supporting our operations, including IT, cloud hosting, website management, cybersecurity, legal, accounting, and administrative services;
- Clients, suppliers, subcontractors, consultants, and partners where necessary to support contractual obligations or project delivery;
- Government agencies, regulators, auditors, law enforcement authorities, or courts where required or permitted by law;
- Other parties with the individual’s consent.
7. International Processing and Storage
Certain service providers may store or process information outside Canada.
Where information is transferred internationally, it may become subject to the laws of the jurisdiction where it is processed or stored.
Felix takes reasonable measures to ensure that service providers maintain appropriate safeguards for personal information.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality;
- Understand website usage patterns;
- Analyze website performance;
- Enhance user experience.
Users may modify browser settings to manage or disable cookies; however, doing so may affect website functionality.
9. Marketing Communications
Felix may communicate with individuals regarding services, opportunities, events, updates, or business matters where permitted by law.
Felix Technology Inc. respects your privacy. Mobile information provided to Felix Technology Inc. is used solely to send and respond to SMS communications related to our business activities.
Mobile opt-in information and consent records will not be shared, sold, rented, disclosed, or transferred to third parties or affiliates for marketing or promotional purposes.
Individuals may opt out of SMS communications at any time by replying STOP to any text message received from Felix Technology Inc.
Recipients may opt out of non-essential communications at any time.
10. Recruitment Information
Employment applications, resumes, and recruitment-related information may be collected and used to assess qualifications, communicate with candidates, conduct interviews, verify information, and support hiring decisions.
Such information may be retained for future employment opportunities unless otherwise requested or prohibited by law.
11. Retention of Information
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required to meet legal, contractual, regulatory, audit, tax, security, or operational obligations.
When no longer required, information will be securely deleted, destroyed, anonymized, or archived.
12. Security Safeguards
Felix maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
While we employ reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
13. Access and Correction Requests
Individuals may request access to personal information held by Felix and may request correction of inaccurate or incomplete information, subject to legal and contractual restrictions.
Requests should be submitted using the contact information provided below.
14. Third-Party Websites
Our website may contain links to third-party websites. Felix Technology Inc. is not responsible for the privacy practices, content, or security of external websites.
Users should review the privacy policies of any third-party websites they visit.
15. Changes to This Privacy Policy
Felix may revise this Privacy Policy from time to time.
Any updates will be posted on this page with an updated effective date. Continued interaction with Felix or use of our website after such changes constitutes acceptance of the revised policy.
16. Contact Information
Questions, requests, concerns, or complaints regarding this Privacy Policy may be directed to:
Felix Technology Inc.
270 Drumlin Circle, Concord, ON, Canada
Email: enquiry@felixtec.ca
Website: www.felixtec.ca